Delivery

All our deliveries are shipped chilled with full reheating instructions.

Please check delivery dates when ordering. Items with 2 different delivery dates will be delivered together, unless another delivery charge is paid beforehand.

England and Wales delivery - £14

Scotland (Mainland Only) delivery - £18 

Deliveries are shipped once a week for delivery via APC Express Courier. Please refer to the notes on the item when ordering for shipping dates.

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A contact phone number, email address and safe place must be provided. This is only for the couriers use in the event that your item cannot be delivered.

Unfortunately we cannot be liable for orders lost in transit or after delivery. Once the parcel has been collected by APC it is no longer our responsibility. If your box has not arrived you will need to contact the APC customer services team directly. We will however do our best to assist you if this should occur. 

Please note, whilst we pay for Next Day Delivery and mark all boxes as 'Perishable Goods. Must Be Delivered Today' APC do not guarantee next day delivery.

We have invested in packaging that is not only Eco-friendly and fully recyclable but will also keep your product at a safe temperature for up to 48 hours whilst it is in transit.  

We only despatch up to and including Wednesday to ensure there is no risk of products being delayed and undelivered over the weekend.

 

As our items are perishable we cannot accept returns or offer refunds

By ordering through this website you acknowledge that you have read and agree to the terms of service.

If you have any questions or concerns before you place your order please contact Donna at lownslowtogo@gmail.com