Delivery

All our deliveries are shipped chilled with full reheating instructions.

Local delivery - £2.50

We deliver to the following postcodes:

  • B1, B3, B4, B5, B6, B7, B8, B9, B13, B14, B15, B16, B17, B18, B23, B24, B26, B28, B29, B30, B31, B32, B36, B37, B38, B42, B43, B44, B45, B46, B47, B48, B49, B60, B61, B62, B63, B64, B65, B67, B68, B69, B70, B71, B72, B73, B74, B75, B76, B90, B91, B92, B96, B97, B98
  • DY2, DY3, DY4, DY5, DY6, DY8, DY9, DY10
  • WS4, WS5, WS6, WS7, WS9, WS10, WS11, WS12, WS14
  • WV6, WV8, WV10, WV11, WV12, WV13, WV14

If your postcode falls outside any of these areas, please contact us as we may still be able to deliver to you.

Deliveries will usually take place on Saturdays between 11am and 5pm. However please check on our social media for updates and one-off specials.

Please note if you live in an apartment or flat the delivery is to the main door only, our guys will of course let you know when they are outside and follow any instructions you provided in the notes with your order.

Deliveries will take place between 11am and 5pm (sorry but unfortunately we cannot give specific times)

If you are not going to be at home can you please leave a cool box outside so that your delivery can be placed inside.

Reheating instructions and allergen information will be on a printed sheet inside the brown bag.

England and Wales delivery - £14

Scotland Mainland Delivery - £16

Deliveries are shipped once a week for delivery on an overnight courier. Shipping is usually Monday or Wednesday for delivery the next day but please check our Social Media posts for that week.

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A contact phone number, email address and safe place must be provided. This is only for the couriers use in the event that your item cannot be delivered.

Unfortunately we cannot be liable for orders lost in transit or after delivery. Once the parcel has been collected by APC it is no longer our responsibility. If your box has not arrived you will need to contact the APC customer services team directly. We will however do our best to assist you if this should occur. 

Please note, whilst we pay for Next Day Delivery and mark all boxes as 'Perishable Goods. Must Be Delivered Today' APC do not guarantee next day delivery.

We have invested in packaging that is not only Eco-friendly and fully recyclable but will also keep your product at a safe temperature for up to 48 hours whilst it is in transit.  COVID-19 is also placing an extra strain on courier services and whilst they are unlikely, delays can unfortunately occur.

We only despatch up to and including Wednesday to ensure there is no risk of products being delayed and undelivered over the weekend.

As our items are perishable we cannot accept returns or offer refunds

By ordering through this website you acknowledge that you have read and agree to the terms of service.

If you have any questions or concerns before you place your order please contact Donna at lownslowtogo@gmail.com